Version 2018.3 - April 2018 - Minor Release

New - New Office 365 event monitor for license usage (Beta)
- New Office 365 event monitor for mailbox sizes (Beta) - Added new option to set the trigger level for device dependencies Various - The Task Scheduler monitor now shows an error message if PowerShell is not installed
- Improved error logging for the iDRAC event monitor Improved - Improved the display and editing of code in all scripting event monitors
- Improved the ability of the service chooser dialog box to resize to content - Office 365 monitors now associate events and datapoints with "office.com" device - Optimized the refreshes of event list panels to improve UI performance Fixed - Fixed a problem affecting the MQTT event monitor
- Fixed a problem with the database utility option to delete datapoints
- Fixed font problems with some dashboards when viewed on MacOS
- Fixed a problem with detecting 32-bit apps in the Windows Inventory event monitor
- Fixed scaling issues with some device graphs - Fixed a problem with excluding devices from PowerShell and other scripting monitors
- Fixed a problem affecting some PowerShell and SNMP event monitors
- Fixed issues related to the SNMP connection profiles
- Fixed a problem with some Directory event monitor checks and large directories
- Fixed issues with iDRAC and iLO monitoring

Version 2018.1 - Januari 2018 - Major Release

New – New user interface with a focus on workflow – Redesigned report builder – New report element type for a logo/banner – New ability to include report tables for any data point – New VMware event monitors break out functionality into different monitoring focuses and roles – New dashboard element that uses data from SNMP Bandwidth monitors to show switch/router status – New SNMP & PowerShell Library tab on the Add Event Monitor dialog box provides pre-configured monitors – Redesigned the system health dashboard panel so it can show multiple metrics on a single panel - Data point list dashboard panels can now include multiple data points on one panel – New option on current status panels to select which devices will be included in the counts
– When adding a graph panel multiple data points can be selected – Graph panels can now include up to 24 data points – On network diagrams, data point indicators can show the combined status for multiple devices and data point value panels can now use the data point’s status for color instead of explicit thresholds – Added new login role called “Dashboards (Personal Only)”
– Added new user settings dialog accessed from menu bar
– New ability for users to select avatars or upload photos – New ability to specify SNMP authentication profiles – New options to specified data retentation parameters for events and data points Various – The monitors in the SNMP and PowerShell libraries now have fields for author and version
– Added data points to the DHCP event monitor for used and available leases
– Added the IP address to the ping event monitor’s event logs when pinging a host Improved – Improved error logging for Active Notifications when the mailbox cannot be accessed
– Improved the formatting of Active Notification logs – Improved retrieval of lists of unviewed events
– Improved the display of logs using the View Logs option in the Logging section – Improved active notifications compability with Exchange servers Fixed – Fixed a viewed/unviewed problem in event list panels showing only most recent events – Fixed a problem device lists for remote site lightboard panels
– Fixed issues with light panel displays on classic dashboards – Fixed a timing issue related to saving some settings – Fixed several issues with sector graphs dashboard panels – Fixed an issue with importing legacy unviewed legacy events
– Fixed an issue affecting the translation of some SNMP MIB values
– Fixed problem moving network diagram elements when diagram is overlapping another panel
– Fixed several issues with context menus on dashboards
– Fixed issues where HTML tags in SNMP monitor variables could affect UI presentation
– Fixed an issue with the logon security event monitor options to warn about selected logins

Version 2018.2 - Februari 2018 - Minor Release

New – Added new About section showing the currently installed version details. – In the device status tab added mini-buttons to link to event monitor status and settings. – Added new report data grouping options for 5, 10, 15 and 30 minute intervals. Various – Implemented parallel communications between the main service and the database service.
– System health panels for disks now use list mode when only disks are selected.
– System health panels now only show one decimal place for percentages. – When the helper service stops it now also stops its child processes that are running.
– Updated the SNMP mapping interface to better handle large numbers of mappings. Improved – Improved retry logic for iDRAC and HP iLO monitoring.
– Improved monitoring for iLO2 systems. – Improved the failover’s heart beat check to be more reliable.
– Improved user interface performance when displaying multiple light panel dashboards.
– Improved performance for monitoring configurations with large numbers of devices.
– Improved performance for dashboards using light panels. Fixed – Fixed a styling issue which caused a scroll bar to appear on web page containers in some browsers.
– Fixed a problem where large SNMP maps could exceed a buffer size and then fail to load.
– Fixed a problem where the event monitor notes field could appear with an incorrect height.
– Fixed issues with renaming SNMP profiles and mappings.
– Fixed a problem with selecting checkboxes in some choosers.
– Fixed a problem where devices excluded from an event monitor by device group or tag were still listed on the device’s status tab. – Fixed a problem where log book icons could incorrectly appear on the event monitor status tab. – Fixed several issues affecting settings for the system health panel.– Fixed a problem with entering credentials in the FTP event monitor.
– Fixed a menu display issue when a new version is available for download.
– Fixed an issue with uploading images and MIB files.
– Fixed a problem with dragging reports to the root level in multi-site mode.
– Fixed an issue with selecting some settings in the HP iLO and iDRAC monitors when using IE.
– Fixed a problem with removing events for an event monitor.
– Fixed a problem where when the iDRAC monitor could not find fan health status it would say it could not find system health data.
– Fixed a problem where the list of unviewed events was reset after a service restart.
– Fixed a problem with disabling and selecting some options in the SSL certificate event monitor.
– Fixed a problem where with some combinations of settings the SSL certificate monitor could return blank log event text.
– Fixed a problem where settings a maximum number of items on a data list panel affected the sorting of values.
– Fixed a problem where reports which were built in older versions and contained single quotes in their titles could break the report editor interface.

Version 2020.1 - March 2020 - Major Release

Updated:

• We added a new "info" alert level that shows status in blue
• We added two new dashboard themes called Cardo and Cardo Dark
• We added an option to show custom icons in the title bars of dashboard panels
• We added a new grouping option for email notifications that replaces rate controls and throttling
• We added a new option to the SNMP Bandwidth monitor to skip interfaces with traffic levels very low traffic levels
• We added a new SNMP bandwidth option to ignore spikes over a specified threshold
• We added a new option to mark interfaces as favorites or as ignored
• We added an option to the SNMP bandwidth and interface monitors to only check favourite interfaces
• We added a new Tag Library option to define the tags that you always want to be available
• We added new options and data points to the TOPDesk event monitor
• We redesigned the login page and the welcome page that appears after you log in.
• We improved the detection of invalid bandwidth rates due to interface counter wrap arounds and resets
• We updated the Dell iDRAC monitor to be compatible with a recent update of the iDRAC firmware
• We updated the Windows Service monitor option to ignore selected servicesl, so it now accepts wildcards
• We redesigned the event monitor tags section so it works more like the device tags section does
• We updated the styling of counts on the device and status pages
• We updated the Office API v1 code to use TLS 1.2 when connecting
• We fixed an issue with formatting event text in the devices section
• We fixed a problem where report graphs with no data for the selected time period could cause browser errors.
• We fixed an issue with sorting device groups when there were mixed upper and lowercase characters
• We fixed a problem with using apostrophes in SNMP mapping names
• We fixed some vertical spacing issues on the settings tab for some event monitors
• We fixed a problem with event monitor dependency option to match by event monitor only
• We fixed various issues with exporting events to PDFs
• We fixed an issue with sorting device groups when there were mixed upper and lowercase characters
• We fixed a problem with the event monitor dependency option to match by event monitor only
• We fixed an issue in the file event monitor related to checking content for missing files
• We fixed a problem with alerts about missing email template files

Version 2018.5 - Juli 2018 - Major Release

Click here to see the YouTube video with the new features of this major release. New - We added a new ability to define user groups and assign permissions based on group membership.
- We added options to set the ownership of devices, event monitors and reports.
- We added the ability to define device group properties and have devices automatically inherit properties.
- We added new default avatar styles that show your initials by default but you can still select a photo-based avatar. - Now you can do batch editing of multiple items in the device and spreadsheet views.You can now include icons on your data point value dashboard panels. - We added a new dashboard panel that shows SNMP monitoring values in table format. Graphs can now show negative values, for example, noise levels or chiller temperatures.
- We added a new device type for switches and routers.
- All scripting event monitor now have a new integrated code editor with language-specific syntax highlighting.
- In the Settings you can now globally filter out/reject incoming Syslogs using a set of rule-based definitions.
- We added new search options in the administration history.
- We added more filtering options for event list dashboard panels.
- We added a new notification action which can apply changes to event text before events are saved.
- Now you can use SSH keys when authenticating with Linux and other SSH-based systems.
- A new Actions toolbox menu replaces the previous UI model based on icon bars. If you set a device to the new “Switch or Router” type it will get a new Interfaces tab showing interface statistics.
- We added new comparison methods (matches, does not match, does not contain, regex match) to the syslog event monitor.Now you can add a column header to system health dashboard panels.
- We added a new log file which records a history of upgrades applied to the system.
- We added an option in the File and Linux File monitors to not trigger if lines with found text also contain other text values.
- We added an option to download export files from the Import/Export section.
- We added a new option in the SNMP browser to enable extended scans which can sometimes discover additional OIDs that are not found by regular scans. - We added the ability to use SNMP profiles with the SNMP browser.
- We added a warning to let you know if an authentication profile is in use before you try to delete it. Improved - We updated SSH command event monitor to add the ability to generate graph data points from your custom content checks.
- We updated the VMware monitors to include support for TLS 1.2 connections. - We modified the integrated web server so it will no longer serve the contents of the IIS web.config file. - The system now keeps 30 days of configuration backup files instead of five. - When the device finder discovers multiple devices that resolve to the same name, it will now use the IP address for the duplicates instead of the duplicated host name.
- We now make sure tabular event data now removed before event text is posted to Slack channels. - The Office 365 mailbox monitor now records data points for mailbox count and total mailbox storage. Fixed
- We fixed a problem with the AD monitor option to not alert about disabled user accounts. - We fixed a problem related to logbook indicators in some event lists. - We fixed a problem where the Window Terminal Services monitor could sometime report an incorrect status level. - We fixed a problem with detecting 32-bit apps in the Windows Inventory event monitor. - We fixed a problem where duplicate login user names could be created. - We fixed a problem with editing tags using the event monitor spreadsheet. - We fixed a problem with the size of double and triple layout report graphs.
- We fixed a problem where older versions could still be listed in the Add/Remove Programs list. - We fixed a problem with some status indicators on device spreadsheet views. - We fixed a display issue that occurred when adding devices from the device chooser. - We fixed a problem with the event monitor option to save and test the current settings. - We fixed a problem with using certain non-alphanumeric characters when authenticating with Dell iDRAC systems.
Click here to see the YouTube video with all the new features of this major release

Version 2018.6 - November 2018 - Major Release

Click here to see the YouTube video with the new features of this major release. Added:

• We added the ability to assign SNMP profiles to devices and set SNMP event monitors to use them.
• We added a column to the interfaces tab for interface descriptions and improved the formatting of other columns.
• We added a search option to the tag chooser dialog box.
• We added a new option to the Windows Event Log event monitor to not alert if events contain a second set of string values.
• We added option to mark a site or site groups to do a full sync the next time the remote node calls home.
• We added the ability to change the folder where exports of your configuration will be stored.
• We added a new event monitor for Ubiquiti Air Fiber 5 radios.
• We added an option in the Calculation event monitor to associate the results with a selected device.
• We added a new Office 365 status panel showing status of online services.
• We added a new option to the Office 365 status event monitor to ignore selected services.
• We added a new SNMP event monitor for AVTECH Room Alert 3E sensors.
• We added fixes for HP iLO monitoring
• We added a new Active Directory event monitor option to limit user searches to a specified group.

Version 2019.1 - March 2019 - Minor Release

Click here to see the YouTube video with the new features of this minor release. This release includes improvements and bug fixes. Updated:

• We updated the Linux/SSH Process event monitor to support process command line checking on Solaris.
• We updated the HP ILO monitor for better compatibility with older iLO versions.
• We updated dashboard sector graphs to better reflect the status of paused event monitors.
• We updated the Linux/SSH Command event monitor to include error output in the results of the command.

Version 2019.2 - April 2019 - Major Release (HQ)

Click here to see the YouTube video with the new features of this minor release. Updated:

• We added a new Headquarters module showing a list of all active alerts.
• We added a new dashboard panel that shows a list of all active alerts.
• We added the ability to suppress and unsuppress notifications for the selected alerts.
• We added a new logbook module which lists all logbooks together in one place.
• We added new logbook types which indicate the different statuses.
• We added columns to the device group list showing more fields like IP address and auth profiles.

Version 2019.2 - May 2019 - Minor Release

Updated:

• Removed some references to unviewed events in network diagram panels.
• Improved the handling of suppressed alerts in network diagram panels.
• Fixed a problem where if a device had a display name and then that display name was removed, the device name would be blank in Headquarters.
• Fixed a problem where selecting devices in the tree caused the tree to refresh.
• Fixed a sorting issue on the HQ dashboard panel.
• Fixed a problem with viewing the HQ dashboard panel on small screens.
• We now show the most recent event text for suppressed alerts in all parts of the interface.
• Message previews are now consistently 80 characters long.
• We restored the ability to press enter in the search bar to select the top hit.
• We added a message preview column to the alerts listed on the Headquarters section.
• We adjusted green success colors in some dashboards elements to be more consistent with other parts of the interface.
• We fixed a problem in the logbooks section when using Internet Explorer.

Version 2019.3 - September 2019 - Major Release

Updated:

• We added a new service called Telemetry along with new alerting options and mobile apps.
• We added a new SNMP Table event monitor for checking values of dynamic values.
• We added support for tables in the regular SNMP event monitor.
• We added a new Python scripting event monitor so you integrate your Python scripts with our monitoring engine.
• We added a new SNMP service which optimizes some types of SNMP monitoring.
• We added option to group email notifications into one email per event monitor run.
• We added a new %%REPORT_BUILD_DATE%% report token which shows the date the report was built.
• We added options in the SNMP event monitor to alert based on bandwidth percentages.
• We added a new TOPdesk event monitor which alerts based on the number of open tickets.
• We added a new "HTML 2019" email template with a more modern look and feel.
• The SNMP and Calculation monitors now use a spreadsheet display for editing the items to be monitored.
• The monitoring queue report now has millisecond accuracy.
• The SSL certificate event monitor now lists the exact day the certificate will expire, not just the relative time.
• After upgrading, we now launch https://localhost if the integrated web server is disabled.
• We added help and tips for the new Directory monitor option to connect using the hostname.
• We added tip in Python event monitor to install python first.
• We added help section for the Python event monitor.
• We added help for SNMP table and TopDESK monitor.

Version 2019.4 - December 2019

Updated:

• Improved the error message that appears when the SNMP bandwidth monitor is set to index by ifName but the device does not support ifName.
• Fixed a double-scroll bar issue when some pages were viewed with Edge.
• Fixed a problem where sometimes navigating to a device would not show the status tab correctly.
• Fixed a Javascript error that broke the interface on IE and Edge.
• We fixed a problem where some export files might be truncated when downloaded.
• Fixed a problem with expanding tree nodes when running on IIS.
• Fixed a problem where there could be a display/device name mismatch in the internal event monitor structures.
• Added help for the API v2 option in the Office 365 Status monitor.
• We added support for connecting to Slack through a proxy server.
• We updated the Office 365 Status event monitor to use a new API and added new features.
• The O365 dashboard panel shows more details about incidents when you mouse over a panel and the new API is in use.
• Updated the styling of dropdown boxes and buttons. If you hate the new look, let us know.
• Fixed a settings validation problem in the Shared Folders event monitor.
• Fixed a JS error that could occur if the service can't be contacted.
• Added safety checks in the VMware Host event monitor to work around an issue with VMware 6.7
• Fixed a problem with selecting device and monitor options in report graph panels.
• Fixed a problem with using some characters in group names.
• Now we don't update the non-success counts for suppressed device/monitor combinations.
• When updating device counts when an event monitor completes, we now use the faster lookup table instead of a nested loop.
• Removed a data point structure that is no longer required in MultiSite.cpp.
• In MultiSite.cpp we now load the event monitor once per monitor run instead of once per log event.
• Updated the styling of dropdown boxes.
• Fixed a list size issue when using the performance counter chooser.
• Added a help section for the new status control feature.
• Removed viewed/unviewed references in the concepts section of the help.
• In Headquarters and in event history lists you can now click on the date to switch between absolute and relative dates.
• Event history lists now default to searching the last 24 hours with options for longer searches.
• We improved the display and formatting when managing users and login security.
• We added a new HTML 2020 email template with better compability for desktop version of Outlook.
• We added a new notification option to control how many failures in a row it takes to change alert status.
• The Windows bandwidth event monitor now records data points even if no thresholds has been specified.
• We fixed a problem where a helper utility for Linux system health monitoring was not being installed.
• We fixed a problem affecting system health dashboard panels with multiple monitors having the same base time.
• We fixed a problem where message previews were missing from Headquarters.
• We fixed a problem displaying current alerts panels for uses with the Dashboards Only role.
• We fixed a problem where assigning a network diagram device to a group or tag resulted in a broken icon.
• We fixed a problem where remote nodes could not apply SNMP mappings.
• We fixed a problem with selecting multiple tags using the device group properties dialog.
• We fixed a problem with exporting event history lists to PDFs.
• We fixed a problem with selecting devices that have commas in their display names.
• The Windows bandwidth event monitor now records data points even if no thresholds has been specified.
• We fixed a problem with monitoring some Windows event event logs, especially on domain controllers.

Version 2020.8 - Oktober 2020 - Herfst Release

- Two-factor authenticatie voor het inloggen in PIM+ - Ondersteuning voor IPv6 addressing en monitoring - User interface refresh met een nieuwe styling gefocust op gebruiksvriendelijkheid - Nieuw: Amazon AWS Cloud Watch Event Monitor - Nieuw: Extra SNMP interface monitoring opties (interface up-down status aanpassingen) - Nieuw: De mogelijkheid om gebogen lijnen te gebruiken in network diagrams op dashboards - Nieuw: Dashboard resolutie grid guidelines om de maximale grootte van dashboards weer te geven